Sophia and William face a system outage at their dental clinic. They must inform clients and manage the situation carefully. Communication is key to keeping clients calm and informed.
Vocabulary:
Outage: A time when a system is not working.
Technical: Related to machines or technology.
Reschedule: To change the time of an appointment.
Professional: Behaving in a responsible and calm way at work.
Inform: To tell someone important information.
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