David is a dentist training new staff. He apologizes to a patient and offers compensation while managing many tasks. This helps new staff learn how to handle busy situations.
Vocabulary:
Apologize: To say sorry for a mistake or problem.
Compensation: Something given to make up for a problem.
Patient: A person who receives medical care.
Polite: Showing good manners and respect.
Listen: To pay attention to sounds or words.
Practice more with this lesson:
