Kevin received negative feedback about his delivery. He talks with Emma to find the problem. They write an email to explain and fix it.
Vocabulary:
Feedback: Information about how well something was done.
Delivery: The act of bringing goods to a place.
Apology: Saying sorry for a mistake or problem.
Address: The location where something is sent or delivered.
Improve: To make something better than before.
Practice more with this lesson:
