English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with a VIP Customer – English for Delivery Driver – Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not satisfactory
Delay
When something happens later than expected
Missing
Not present or lost
Discount
A reduction in price
Frustration
A feeling of being upset or annoyed

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Missing
Discount
Frustration
A reduction in price
A feeling of being upset or annoyed
A statement that something is wrong or not satisfactory
When something happens later than expected
Not present or lost

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delay” mean?
5. What does “Missing” mean?
6. What does “Discount” mean?
7. What does “Frustration” mean?

Practice more with this lesson: