English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with a VIP Customer โ€“ English for Delivery Driver โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not satisfactory
Delay
When something happens later than expected
Missing
Not present or lost
Discount
A reduction in price
Frustration
A feeling of being upset or annoyed

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Missing
Discount
Frustration
A statement that something is wrong or not satisfactory
Not present or lost
A reduction in price
A feeling of being upset or annoyed
When something happens later than expected

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œDelayโ€ mean?
5. What does โ€œMissingโ€ mean?
6. What does โ€œDiscountโ€ mean?
7. What does โ€œFrustrationโ€ mean?

Practice more with this lesson:


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