Vocabulary Flashcards and Quiz of Handling Complaints with a Difficult Client – English for Delivery Driver – Medium Level

Complaint
A statement that something is wrong.
Delay
When something happens later than planned.
Missing
Not present or lost.
Discount
A reduction in the price.
Compensation
Something given to make up for a problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Missing
Discount
Compensation
Something given to make up for a problem.
When something happens later than planned.
A reduction in the price.
A statement that something is wrong.
Not present or lost.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delay” mean?
5. What does “Missing” mean?
6. What does “Discount” mean?
7. What does “Compensation” mean?

Practice more with this lesson: