Vocabulary Flashcards and Quiz of Closing a Customer Inquiry and Following Up as a Delivery Driver – English for Delivery Driver – Advanced Level

Package
A box or parcel sent to someone
Replacement
Something given instead of a damaged item
Condition
The state or quality of something
Follow up
To check again on a previous action
Customer service
Help given to customers by a company

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Package
Replacement
Condition
Follow up
Customer service
A box or parcel sent to someone
To check again on a previous action
Help given to customers by a company
Something given instead of a damaged item
The state or quality of something

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Package” mean?
4. What does “Replacement” mean?
5. What does “Condition” mean?
6. What does “Follow up” mean?
7. What does “Customer service” mean?

Practice more with this lesson:


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