John trains Emma on how to handle unclear delivery instructions. They discuss the best steps to take when the requirements are not clear. Emma learns how to ask questions and confirm details.
Vocabulary:
Instructions: Directions or orders on how to do something
Confirm: To make sure something is correct or true
Delivery: The act of bringing goods to a place
Details: Small pieces of information
Manager: A person who is in charge of others
Practice more with this lesson:

