Sales Discussion After Service Failure – English for Decorator – Medium Level

Emily and Paul discuss a problem with a recent decoration job. They talk about what went wrong and how to fix it. They want to keep the customer happy.

🎧 Sales Discussion After Service Failure
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Vocabulary:

Shade: A particular color or tone.

Mistake: An error or wrong action.

Process: A series of actions to do something.

Training: Teaching skills or knowledge.

Report: A written or spoken description of an event.


Practice more with this lesson:


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