Michael is a decorator. He talks to Anna about complaints from senior management. They discuss how to handle objections well.
Vocabulary:
Complaint: A statement that something is wrong or not satisfactory.
Objection: A reason for disagreeing or opposing something.
Budget: The amount of money available to spend.
Flexibility: The ability to change or adapt easily.
Professional: Showing skill and good behavior in work.
Practice more with this lesson:
