Mia and Paul talk about making phone calls. They face objections while working with a tight deadline. They share ways to handle these problems calmly.
Vocabulary:
Objection: A reason given to disagree or refuse something.
Deadline: The time by which something must be done.
Calm: Not angry or upset; relaxed.
Client: A person or company receiving services.
Urgency: The need to act quickly.
Practice more with this lesson:
