Anna and Daniel talk about a technical problem. Anna wants to tell senior managers about it. They plan how to explain the issue clearly.
Vocabulary:
Escalate: To raise a problem to a higher level of authority
Delay: A period of time when something is late or slow
Resource: Help or support, such as money or workers
Presentation: A talk or show to explain information to others
Technical: Relating to machines, systems, or technology
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