Michael is a cybersecurity analyst. He talks to Sarah, a VIP customer. They discuss how to solve her problem quickly and clearly.
Vocabulary:
Virus: A harmful program that damages computers.
Pop-ups: Small windows that appear suddenly on a screen.
Prioritize: To arrange tasks in order of importance.
Update: To give new information about progress.
Urgent: Needing quick action or attention.
Practice more with this lesson:
