Technical Support Follow-Up After Negative Feedback – English for Cybersecurity Analyst – Medium Level

Robert is a cybersecurity analyst. He talks with Anna, a client. Anna gives feedback about a recent service problem.

🎧 Technical Support Follow-Up After Negative Feedback
0:00 / 0:00
Loading subtitles…

Vocabulary:

Update: A new version of software.

Feedback: Information about how well something works.

System: A group of connected parts working together.

Issue: A problem or difficulty.

Fix: To repair or solve a problem.


Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.