Writing Emails and Setting Priorities in Customer Service – English for Customer Service Representative – Easy Level

Emily and Michael talk about writing emails. They discuss how to set priorities. They also coordinate with different teams.

🎧 Writing Emails and Setting Priorities in Customer Service
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Vocabulary:

Priority: Something that is more important than other things.

Coordinate: To work together with others.

Issue: A problem or concern.

Email: A message sent by computer.

Team: A group of people working together.


Practice more with this lesson:


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