Vocabulary Flashcards and Quiz of Writing Emails with Proposed Solutions After Unclear Requirements – English for Customer Service Representative – Advanced Level

Unclear
Not easy to understand
Request
A question or demand for something
Suggest
To offer an idea or plan
Include
To have something as part of
Report
A written or spoken description of information

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Unclear
Request
Suggest
Include
Report
A written or spoken description of information
Not easy to understand
To offer an idea or plan
A question or demand for something
To have something as part of

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Unclear” mean?
4. What does “Request” mean?
5. What does “Suggest” mean?
6. What does “Include” mean?
7. What does “Report” mean?

Practice more with this lesson: