English Lessons

Vocabulary Flashcards and Quiz of Writing Emails to Find Root Causes During Busy Hours – English for Customer Service Representative – Easy Level

โ€”

by

Michael Carter
in
Root cause
The main reason for a problem
Email
A message sent by computer
Busy
Having many things to do
Solve
To find an answer or fix
Customer
A person who buys or uses services

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Root cause
Email
Busy
Solve
Customer
Having many things to do
A message sent by computer
The main reason for a problem
To find an answer or fix
A person who buys or uses services

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Root cause” mean?
4. What does “Email” mean?
5. What does “Busy” mean?
6. What does “Solve” mean?
7. What does “Customer” mean?

Practice more with this lesson: