English Lessons

Vocabulary Flashcards and Quiz of Writing Emails to Find Root Causes During Busy Hours โ€“ English for Customer Service Representative โ€“ Easy Level

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by

Michael Carter
in
Root cause
The main reason for a problem
Email
A message sent by computer
Busy
Having many things to do
Solve
To find an answer or fix
Customer
A person who buys or uses services

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Root cause
Email
Busy
Solve
Customer
Having many things to do
A person who buys or uses services
To find an answer or fix
The main reason for a problem
A message sent by computer

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œRoot causeโ€ mean?
4. What does โ€œEmailโ€ mean?
5. What does โ€œBusyโ€ mean?
6. What does โ€œSolveโ€ mean?
7. What does โ€œCustomerโ€ mean?

Practice more with this lesson:


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