Vocabulary Flashcards and Quiz of Verifying Customer Details with Limited Resources – English for Customer Service Representative – Advanced Level

Account
A record of a customer’s information.
Confirm
To make sure something is correct.
Resources
Available tools or materials to do a job.
Update
To make something more current or accurate.
Reflect
To show or display changes.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Account
Confirm
Resources
Update
Reflect
To show or display changes.
A record of a customer’s information.
To make sure something is correct.
Available tools or materials to do a job.
To make something more current or accurate.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Account” mean?
4. What does “Confirm” mean?
5. What does “Resources” mean?
6. What does “Update” mean?
7. What does “Reflect” mean?

Practice more with this lesson: