Vocabulary Flashcards and Quiz of Verifying Customer Details with Limited Resources - English for Customer Service Representative - Advanced Level

Account

A record of a customer’s information.

Confirm

To make sure something is correct.

Resources

Available tools or materials to do a job.

Update

To make something more current or accurate.

Reflect

To show or display changes.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Account

Confirm

Resources

Update

Reflect

To make something more current or accurate.

To make sure something is correct.

A record of a customer’s information.

Available tools or materials to do a job.

To show or display changes.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Account” mean?

4. What does “Confirm” mean?

5. What does “Resources” mean?

6. What does “Update” mean?

7. What does “Reflect” mean?

Vocabulary Flashcards and Quiz of Verifying Customer Details with Limited Resources – English for Customer Service Representative – Advanced Level