Vocabulary Flashcards and Quiz of Verifying Client Details After Service Failure – English for Customer Service Representative – Advanced Level

Account
A record of a customer’s information
Router
A device that connects to the internet
Error
A mistake or problem in a system
Verify
To check if something is correct
Service
Work done to help customers

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Account
Router
Error
Verify
Service
A device that connects to the internet
A mistake or problem in a system
A record of a customer’s information
To check if something is correct
Work done to help customers

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Account” mean?
4. What does “Router” mean?
5. What does “Error” mean?
6. What does “Verify” mean?
7. What does “Service” mean?

Practice more with this lesson: