English Lessons

Vocabulary Flashcards and Quiz of Team Collaboration After Negative Feedback โ€“ English for Customer Service Representative โ€“ Easy Level

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by

Michael Carter
in
Complaint
A statement about something wrong or bad.
Apologize
To say sorry for a mistake.
Process
A series of actions to do something.
Feedback
Information about how good or bad something is.
Solution
A way to fix a problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Apologize
Process
Feedback
Solution
To say sorry for a mistake.
A series of actions to do something.
Information about how good or bad something is.
A statement about something wrong or bad.
A way to fix a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œApologizeโ€ mean?
5. What does โ€œProcessโ€ mean?
6. What does โ€œFeedbackโ€ mean?
7. What does โ€œSolutionโ€ mean?

Practice more with this lesson:


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