English Lessons

Vocabulary Flashcards and Quiz of Team Collaboration After Negative Feedback – English for Customer Service Representative – Easy Level

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by

Michael Carter
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Complaint
A statement about something wrong or bad.
Apologize
To say sorry for a mistake.
Process
A series of actions to do something.
Feedback
Information about how good or bad something is.
Solution
A way to fix a problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Apologize
Process
Feedback
Solution
To say sorry for a mistake.
A way to fix a problem.
A series of actions to do something.
Information about how good or bad something is.
A statement about something wrong or bad.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Apologize” mean?
5. What does “Process” mean?
6. What does “Feedback” mean?
7. What does “Solution” mean?

Practice more with this lesson: