English Lessons

Vocabulary Flashcards and Quiz of Summarizing After a Service Problem – English for Customer Service Representative – Easy Level

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by

Michael Carter
in
Refund
Money given back for a problem.
Service
Work done for customers.
Problem
Something wrong or not working.
Late
Not on time.
Improve
To make better.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Refund
Service
Problem
Late
Improve
Not on time.
Money given back for a problem.
Work done for customers.
To make better.
Something wrong or not working.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Refund” mean?
4. What does “Service” mean?
5. What does “Problem” mean?
6. What does “Late” mean?
7. What does “Improve” mean?

Practice more with this lesson: