Vocabulary Flashcards and Quiz of Setting Priorities After Negative Feedback – English for Customer Service Representative – Medium Level

Feedback
Information about how good something is.
Priority
Something more important than other things.
Delivery
The act of bringing goods to a place.
Reply
To answer someone’s message or question.
Training
Teaching people new skills or knowledge.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Priority
Delivery
Reply
Training
To answer someone’s message or question.
Information about how good something is.
The act of bringing goods to a place.
Teaching people new skills or knowledge.
Something more important than other things.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Feedback” mean?
4. What does “Priority” mean?
5. What does “Delivery” mean?
6. What does “Reply” mean?
7. What does “Training” mean?

Practice more with this lesson: