English Lessons

Vocabulary Flashcards and Quiz of Setting Priorities After a Service Failure – English for Customer Service Representative – Easy Level

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by

Michael Carter
in
Priority
The most important thing to do first
Complain
To say you are not happy with something
Apologize
To say sorry for a mistake
Cause
The reason why something happens
Train
To teach people new skills

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Priority
Complain
Apologize
Cause
Train
The reason why something happens
To say you are not happy with something
To say sorry for a mistake
The most important thing to do first
To teach people new skills

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Priority” mean?
4. What does “Complain” mean?
5. What does “Apologize” mean?
6. What does “Cause” mean?
7. What does “Train” mean?

Practice more with this lesson: