English Lessons

Vocabulary Flashcards and Quiz of Sales Discussion During Peak Business Hours – English for Customer Service Representative – Advanced Level

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by

Michael Carter
in
Plan
A set of services or products offered.
Features
Special parts or functions of something.
Support
Help or assistance provided to customers.
Switch
To change from one thing to another.
Delay
A time when something is late or slow.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Plan
Features
Support
Switch
Delay
A time when something is late or slow.
Special parts or functions of something.
To change from one thing to another.
A set of services or products offered.
Help or assistance provided to customers.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Plan” mean?
4. What does “Features” mean?
5. What does “Support” mean?
6. What does “Switch” mean?
7. What does “Delay” mean?

Practice more with this lesson:


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