English Lessons

Vocabulary Flashcards and Quiz of Reporting Progress and Requesting Information During Peak Hours – English for Customer Service Representative – Easy Level

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by

Michael Carter
in
Update
The latest information about something
Details
Specific pieces of information
Customer
A person who buys goods or services
Peak hours
The busiest time of the day
Progress
Moving forward or improving

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Update
Details
Customer
Peak hours
Progress
The busiest time of the day
Moving forward or improving
The latest information about something
A person who buys goods or services
Specific pieces of information

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Update” mean?
4. What does “Details” mean?
5. What does “Customer” mean?
6. What does “Peak hours” mean?
7. What does “Progress” mean?

Practice more with this lesson:


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