Vocabulary Flashcards and Quiz of Reporting Progress After Clarifying Unclear Requirements – English for Customer Service Representative – Advanced Level

Request
A question or demand for something.
Confirm
To make sure something is true.
Progress
The process of moving forward.
Details
Small parts of information.
Delivery
The act of bringing goods to a place.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Request
Confirm
Progress
Details
Delivery
The act of bringing goods to a place.
A question or demand for something.
To make sure something is true.
Small parts of information.
The process of moving forward.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Request” mean?
4. What does “Confirm” mean?
5. What does “Progress” mean?
6. What does “Details” mean?
7. What does “Delivery” mean?

Practice more with this lesson:


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