Vocabulary Flashcards and Quiz of Remote Training for New Customer Service Staff – English for Customer Service Representative – Advanced Level

Software
Programs used on computers
Guidelines
Rules to follow
Privacy
Keeping information secret
Shift
Work period during a day
Training
Learning new skills

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Software
Guidelines
Privacy
Shift
Training
Rules to follow
Keeping information secret
Programs used on computers
Learning new skills
Work period during a day

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Software” mean?
4. What does “Guidelines” mean?
5. What does “Privacy” mean?
6. What does “Shift” mean?
7. What does “Training” mean?

Practice more with this lesson:


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