Vocabulary Flashcards and Quiz of Remote Project Updates in Customer Service – English for Customer Service Representative – Advanced Level

Feedback
Information about reactions to a product or service.
Delivery
The act of bringing goods to a customer.
Training
Teaching skills or knowledge to improve work.
Update
A new version or improvement of software.
Response
A reply or reaction to a message or question.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Delivery
Training
Update
Response
Teaching skills or knowledge to improve work.
A new version or improvement of software.
Information about reactions to a product or service.
The act of bringing goods to a customer.
A reply or reaction to a message or question.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Feedback” mean?
4. What does “Delivery” mean?
5. What does “Training” mean?
6. What does “Update” mean?
7. What does “Response” mean?

Practice more with this lesson: