Vocabulary Flashcards and Quiz of Reassuring a Client During an Urgent Sales Request – English for Customer Service Representative – Advanced Level

Urgent
very important and needing quick action
Express
done quickly or immediately
Reassure
to make someone feel less worried
Tracking
following the progress of a shipment
Secure
safe from danger or risk

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Urgent
Express
Reassure
Tracking
Secure
to make someone feel less worried
done quickly or immediately
very important and needing quick action
safe from danger or risk
following the progress of a shipment

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Urgent” mean?
4. What does “Express” mean?
5. What does “Reassure” mean?
6. What does “Tracking” mean?
7. What does “Secure” mean?

Practice more with this lesson: