English Lessons

Vocabulary Flashcards and Quiz of Project Updates and Escalation After Service Failure โ€“ English for Customer Service Representative โ€“ Advanced Level

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by

Michael Carter
in
Escalate
To raise a problem to higher authority.
Delay
To make something happen later than planned.
Impact
The effect or influence of something.
Fix
A solution to a problem.
Report
A written or spoken description of a situation.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Delay
Impact
Fix
Report
To make something happen later than planned.
The effect or influence of something.
A written or spoken description of a situation.
A solution to a problem.
To raise a problem to higher authority.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œEscalateโ€ mean?
4. What does โ€œDelayโ€ mean?
5. What does โ€œImpactโ€ mean?
6. What does โ€œFixโ€ mean?
7. What does โ€œReportโ€ mean?

Practice more with this lesson:


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