Vocabulary Flashcards and Quiz of Negotiating Terms During a Compliance Check – English for Customer Service Representative – Easy Level

Compliance
Following rules or laws
Terms
Conditions in an agreement
Penalty
A punishment for breaking rules
Schedule
A plan for when things happen
Service
Work done for someone else

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Compliance
Terms
Penalty
Schedule
Service
Following rules or laws
Conditions in an agreement
Work done for someone else
A plan for when things happen
A punishment for breaking rules

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Compliance” mean?
4. What does “Terms” mean?
5. What does “Penalty” mean?
6. What does “Schedule” mean?
7. What does “Service” mean?

Practice more with this lesson:


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