English Lessons

Vocabulary Flashcards and Quiz of Negotiating Contracts with a VIP Customer โ€“ English for Customer Service Representative โ€“ Easy Level

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by

Michael Carter
in
Apologize
to say sorry for a mistake
Compensation
something given to make up for a problem
Discount
a reduction in price
Contract
a written agreement between two parties
Frustration
feeling upset because of problems

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Discount
Contract
Frustration
to say sorry for a mistake
something given to make up for a problem
a reduction in price
feeling upset because of problems
a written agreement between two parties

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œDiscountโ€ mean?
6. What does โ€œContractโ€ mean?
7. What does โ€œFrustrationโ€ mean?

Practice more with this lesson:


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