English Lessons

Vocabulary Flashcards and Quiz of Negotiating Contracts with a New Customer Service Colleague โ€“ English for Customer Service Representative โ€“ Easy Level

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by

Michael Carter
in
Contract
A written agreement between people or companies.
Colleague
A person who works with you.
Root cause
The main reason for a problem.
Training
Teaching someone new skills or knowledge.
Process
A series of actions to achieve something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Contract
Colleague
Root cause
Training
Process
A person who works with you.
The main reason for a problem.
Teaching someone new skills or knowledge.
A written agreement between people or companies.
A series of actions to achieve something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œContractโ€ mean?
4. What does โ€œColleagueโ€ mean?
5. What does โ€œRoot causeโ€ mean?
6. What does โ€œTrainingโ€ mean?
7. What does โ€œProcessโ€ mean?

Practice more with this lesson:


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