Vocabulary Flashcards and Quiz of Negotiating Contracts with a Difficult Client – English for Customer Service Representative – Easy Level

Contract
A written agreement between two parties.
Client
A person who buys services or goods.
Discount
A reduction in the price of something.
Service
Work done for someone else.
Solution
A way to fix a problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Contract
Client
Discount
Service
Solution
A reduction in the price of something.
A written agreement between two parties.
A way to fix a problem.
A person who buys services or goods.
Work done for someone else.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Contract” mean?
4. What does “Client” mean?
5. What does “Discount” mean?
6. What does “Service” mean?
7. What does “Solution” mean?

Practice more with this lesson: