English Lessons

Vocabulary Flashcards and Quiz of Negotiating Contracts After a Service Failure – English for Customer Service Representative – Advanced Level

โ€”

by

Michael Carter
in
Delay
When something happens later than planned
Compensation
Something given to make up for a problem
Refund
Money returned to a customer
Assurance
A promise that something will happen
Contract
A written agreement between two parties

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Delay
Compensation
Refund
Assurance
Contract
Money returned to a customer
Something given to make up for a problem
A written agreement between two parties
A promise that something will happen
When something happens later than planned

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Delay” mean?
4. What does “Compensation” mean?
5. What does “Refund” mean?
6. What does “Assurance” mean?
7. What does “Contract” mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.