Vocabulary Flashcards and Quiz of Meeting Clients with Limited Resources – English for Customer Service Representative – Easy Level

Resources
Things needed to do a job
Client
A person who uses a service
Support
Help or assistance
Policy
A rule or plan
Explain
To make something clear or easy to understand

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Resources
Client
Support
Policy
Explain
To make something clear or easy to understand
A rule or plan
Things needed to do a job
Help or assistance
A person who uses a service

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Resources” mean?
4. What does “Client” mean?
5. What does “Support” mean?
6. What does “Policy” mean?
7. What does “Explain” mean?

Practice more with this lesson: