English Lessons

Vocabulary Flashcards and Quiz of Meeting Clients by Identifying Root Causes – English for Customer Service Representative – Medium Level

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by

Michael Carter
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Urgent
Needing quick action
Client
A person who buys services
Delay
When something is late
Root cause
The main reason for a problem
Apologize
To say sorry

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Urgent
Client
Delay
Root cause
Apologize
To say sorry
The main reason for a problem
When something is late
Needing quick action
A person who buys services

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Urgent” mean?
4. What does “Client” mean?
5. What does “Delay” mean?
6. What does “Root cause” mean?
7. What does “Apologize” mean?

Practice more with this lesson: