Vocabulary Flashcards and Quiz of Managing Multiple Calls with Confidence – English for Customer Service Representative – Medium Level

Reassure
to make someone feel less worried
Replacement
something that takes the place of another
Order
a request to buy something
Details
small pieces of information
Customer
a person who buys goods or services

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Reassure
Replacement
Order
Details
Customer
something that takes the place of another
small pieces of information
to make someone feel less worried
a person who buys goods or services
a request to buy something

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Reassure” mean?
4. What does “Replacement” mean?
5. What does “Order” mean?
6. What does “Details” mean?
7. What does “Customer” mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.