English Lessons

Vocabulary Flashcards and Quiz of Handling Emergencies with Unclear Customer Requests โ€“ English for Customer Service Representative โ€“ Advanced Level

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by

Michael Carter
in
Urgent
Needing quick action or attention.
Confused
Not clear or certain about something.
Calm
Not worried or upset.
Report
A written or spoken description of something.
Teamwork
Working together to do a job.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Urgent
Confused
Calm
Report
Teamwork
Not clear or certain about something.
A written or spoken description of something.
Working together to do a job.
Needing quick action or attention.
Not worried or upset.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œUrgentโ€ mean?
4. What does โ€œConfusedโ€ mean?
5. What does โ€œCalmโ€ mean?
6. What does โ€œReportโ€ mean?
7. What does โ€œTeamworkโ€ mean?

Practice more with this lesson:


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