English Lessons

Vocabulary Flashcards and Quiz of Handling Emergencies by Identifying Root Causes and Coordinating Teams – English for Customer Service Representative – Advanced Level

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by

Michael Carter
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Emergency
A sudden serious problem needing quick action
Root cause
The main reason something bad happens
Coordinate
To organize people to work together
Backup
A plan or system used if the main one fails
Stability
The state of being steady and not changing

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Emergency
Root cause
Coordinate
Backup
Stability
The main reason something bad happens
A sudden serious problem needing quick action
A plan or system used if the main one fails
The state of being steady and not changing
To organize people to work together

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Emergency” mean?
4. What does “Root cause” mean?
5. What does “Coordinate” mean?
6. What does “Backup” mean?
7. What does “Stability” mean?

Practice more with this lesson: