Vocabulary Flashcards and Quiz of Handling Emergencies and Managing Multiple Tasks – English for Customer Service Representative – Medium Level

Emergency
A sudden, serious situation needing quick action
Schedule
A plan of activities and times
Task
A piece of work to do
Teamwork
Working together with others
Manage
To handle or control something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Emergency
Schedule
Task
Teamwork
Manage
To handle or control something
A sudden, serious situation needing quick action
A plan of activities and times
A piece of work to do
Working together with others

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Emergency” mean?
4. What does “Schedule” mean?
5. What does “Task” mean?
6. What does “Teamwork” mean?
7. What does “Manage” mean?

Practice more with this lesson: