English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints Remotely by Delegating Tasks โ€“ English for Customer Service Representative โ€“ Easy Level

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by

Michael Carter
in
Complaint
A problem a customer tells about.
Delegate
To give a task to someone else.
Billing
The process of charging money.
Delivery
Sending goods to a customer.
Update
To give new information.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delegate
Billing
Delivery
Update
A problem a customer tells about.
Sending goods to a customer.
To give a task to someone else.
To give new information.
The process of charging money.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œDelegateโ€ mean?
5. What does โ€œBillingโ€ mean?
6. What does โ€œDeliveryโ€ mean?
7. What does โ€œUpdateโ€ mean?

Practice more with this lesson:


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