Vocabulary Flashcards and Quiz of Handling Complaints by Coordinating with Teams – English for Customer Service Representative – Medium Level

Complaint
A statement about a problem or bad service.
Inspect
To look at something carefully.
Replacement
Something new given instead of a broken item.
Coordinate
To work together with others.
Delay
When something happens later than expected.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Inspect
Replacement
Coordinate
Delay
Something new given instead of a broken item.
To look at something carefully.
To work together with others.
When something happens later than expected.
A statement about a problem or bad service.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Inspect” mean?
5. What does “Replacement” mean?
6. What does “Coordinate” mean?
7. What does “Delay” mean?

Practice more with this lesson: