English Lessons

Vocabulary Flashcards and Quiz of Handling an Urgent Customer Request – English for Customer Service Representative – Medium Level

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by

Michael Carter
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Urgent
Needing quick action or attention
Delay
To make something late or slow
Express
Very fast delivery or service
Confirmation
Proof that something is done
Tracking
Following the progress of a package

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Urgent
Delay
Express
Confirmation
Tracking
Needing quick action or attention
To make something late or slow
Following the progress of a package
Proof that something is done
Very fast delivery or service

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Urgent” mean?
4. What does “Delay” mean?
5. What does “Express” mean?
6. What does “Confirmation” mean?
7. What does “Tracking” mean?

Practice more with this lesson: