English Lessons

Vocabulary Flashcards and Quiz of Handling an Urgent Customer Request – English for Customer Service Representative – Easy Level

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by

Michael Carter
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Urgent
very important and needing quick action
Delay
to make something happen later than planned
Package
a box or parcel sent by mail
Status
the current situation or condition
Process
a series of actions to achieve a result

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Urgent
Delay
Package
Status
Process
a box or parcel sent by mail
to make something happen later than planned
a series of actions to achieve a result
the current situation or condition
very important and needing quick action

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Urgent” mean?
4. What does “Delay” mean?
5. What does “Package” mean?
6. What does “Status” mean?
7. What does “Process” mean?

Practice more with this lesson: