English Lessons

Vocabulary Flashcards and Quiz of Handling a Difficult Client Step-by-Step โ€“ English for Customer Service Representative โ€“ Advanced Level

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by

Michael Carter
in
Refund
Money returned for a wrong or bad product
Order
A request to buy something
Form
A document to fill out information
Upload
To send a file to the internet
Process
A series of actions to complete a task

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Refund
Order
Form
Upload
Process
A request to buy something
Money returned for a wrong or bad product
A series of actions to complete a task
A document to fill out information
To send a file to the internet

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œRefundโ€ mean?
4. What does โ€œOrderโ€ mean?
5. What does โ€œFormโ€ mean?
6. What does โ€œUploadโ€ mean?
7. What does โ€œProcessโ€ mean?

Practice more with this lesson:


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