English Lessons

Vocabulary Flashcards and Quiz of Handling a Difficult Client Step-by-Step – English for Customer Service Representative – Advanced Level

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by

Michael Carter
in
Refund
Money returned for a wrong or bad product
Order
A request to buy something
Form
A document to fill out information
Upload
To send a file to the internet
Process
A series of actions to complete a task

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Refund
Order
Form
Upload
Process
To send a file to the internet
A request to buy something
A document to fill out information
Money returned for a wrong or bad product
A series of actions to complete a task

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Refund” mean?
4. What does “Order” mean?
5. What does “Form” mean?
6. What does “Upload” mean?
7. What does “Process” mean?

Practice more with this lesson: