English Lessons

Vocabulary Flashcards and Quiz of Giving Instructions with Follow-Up Questions – English for Customer Service Representative – Medium Level

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by

Michael Carter
in
Order
A request to buy something
Replacement
A new item instead of a wrong one
Return
To send something back
Label
A sticker with information
Email
A message sent by computer

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Order
Replacement
Return
Label
Email
A request to buy something
A message sent by computer
A new item instead of a wrong one
To send something back
A sticker with information

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Order” mean?
4. What does “Replacement” mean?
5. What does “Return” mean?
6. What does “Label” mean?
7. What does “Email” mean?

Practice more with this lesson: