English Lessons

Vocabulary Flashcards and Quiz of Giving Instructions with Follow-Up Questions โ€“ English for Customer Service Representative โ€“ Medium Level

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by

Michael Carter
in
Order
A request to buy something
Replacement
A new item instead of a wrong one
Return
To send something back
Label
A sticker with information
Email
A message sent by computer

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Order
Replacement
Return
Label
Email
A request to buy something
To send something back
A message sent by computer
A sticker with information
A new item instead of a wrong one

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œOrderโ€ mean?
4. What does โ€œReplacementโ€ mean?
5. What does โ€œReturnโ€ mean?
6. What does โ€œLabelโ€ mean?
7. What does โ€œEmailโ€ mean?

Practice more with this lesson:


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