English Lessons

Vocabulary Flashcards and Quiz of Fixing a Service Appointment Mix-Up – English for Customer Service Representative – Medium Level

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by

Michael Carter
in
Appointment
A scheduled time to meet or receive a service
Schedule
A plan of when things will happen
Confirmation
A message that shows something is agreed
Technician
A person who does technical work or repairs
Opening
A free time slot available for booking

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Appointment
Schedule
Confirmation
Technician
Opening
A plan of when things will happen
A message that shows something is agreed
A free time slot available for booking
A person who does technical work or repairs
A scheduled time to meet or receive a service

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Appointment” mean?
4. What does “Schedule” mean?
5. What does “Confirmation” mean?
6. What does “Technician” mean?
7. What does “Opening” mean?

Practice more with this lesson: