English Lessons

Vocabulary Flashcards and Quiz of Finding the Root Cause of a Problem – English for Customer Service Representative – Easy Level

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by

Michael Carter
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Root cause
The main reason for a problem
Restart
To turn off and on again
Technician
A person who fixes technical problems
Slow
Not fast
Storm
Bad weather with strong wind and rain

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Root cause
Restart
Technician
Slow
Storm
A person who fixes technical problems
To turn off and on again
Not fast
The main reason for a problem
Bad weather with strong wind and rain

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Root cause” mean?
4. What does “Restart” mean?
5. What does “Technician” mean?
6. What does “Slow” mean?
7. What does “Storm” mean?

Practice more with this lesson: