English Lessons

Vocabulary Flashcards and Quiz of Feedback Sessions During Peak Business Hours โ€“ English for Customer Service Representative โ€“ Advanced Level

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by

Michael Carter
in
Feedback
Information about how well something is done
Expectations
What people think will happen
Peak
The busiest or highest point
Clarify
To make something clear or easy to understand
Session
A period of time for a specific activity

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Expectations
Peak
Clarify
Session
What people think will happen
To make something clear or easy to understand
Information about how well something is done
A period of time for a specific activity
The busiest or highest point

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œFeedbackโ€ mean?
4. What does โ€œExpectationsโ€ mean?
5. What does โ€œPeakโ€ mean?
6. What does โ€œClarifyโ€ mean?
7. What does โ€œSessionโ€ mean?

Practice more with this lesson:


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