English Lessons

Vocabulary Flashcards and Quiz of Escalating a Complex Issue with Clients – English for Customer Service Representative – Medium Level

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by

Michael Carter
in
Escalate
To send a problem to a higher level for help
Complex
Not simple, having many parts
Technical
Related to machines or systems
Patience
The ability to wait without getting angry
Fault
A mistake or problem cause

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Complex
Technical
Patience
Fault
To send a problem to a higher level for help
Not simple, having many parts
A mistake or problem cause
Related to machines or systems
The ability to wait without getting angry

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “Complex” mean?
5. What does “Technical” mean?
6. What does “Patience” mean?
7. What does “Fault” mean?

Practice more with this lesson: